Q&A
We provide answers to the questions most frequently asked before and after your store visit.
Shopping and Duty-Free
Q: Is a tax refund available immediately on-site?
A: Yes, if you bring your passport, you can pay the amount excluding the refund immediately or receive a refund on the spot.
Q: What payment methods are available?
A: We support WeChat Pay, Alipay, UnionPay, Apple Pay, and various international credit cards.
Products and medication
Q: Are there any cosmetics that can be used after dermatological procedures?
A: Medikingderm's K-DERMA section offers professional products to aid in soothing and regeneration after procedures.
Q: Can I purchase medicine in bulk and leave the country?
A: As import regulations for over-the-counter medicines may vary by country, please consult a pharmacist in the store.
Store usage
Q. Is there a space in the store to store luggage?
A: Yes, we offer a free service to safely store large suitcases while you shop.
Q: What are the business hours?
A: Medikingdom is open 365 days a year for the convenience of tourists.
(Operating Hours: 10:00 ~ 21:00)
(Operating Hours: 10:00 ~ 21:00)
